Difference between revisions of "Administrator user manual"

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=='''Projects filters'''==
 
=='''Projects filters'''==
  
For convenience's sake, you may apply different project '''<U>[[Projects list#Additional filters|filters]]</U>''':
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You can use filters on the "'''<U>[[Projects list#Additional filters|Projects list]]</U>'''" page.
 
 
::<span style="color:orange">'''[new version]'''</span> You can use filters on the "'''<U>[[Projects list#Additional filters|Projects list]]</U>'''" page.
 
  
 
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Revision as of 13:44, 16 May 2022

For a brief overview of the system, please check this video: YT.png

About TQAuditor

TQAuditor 3.04 is the system that evaluates and monitors translation quality and allows you to:

  • compare unedited translation made by a translator with edited version received from an editor;
  • classify each correction by mistake type and severity, thus allowing to get the translation quality evaluation score;
  • ensure anonymous communication between the translator, evaluator and arbiter regarding mistakes classification;
  • automate a process of maintaining the evaluation project;
  • save all evaluated translations in the database and create translation quality reports both on each individual user and the whole company.
  • you can create the list of top translators with the highest score, see dynamics of quality per individual translator by month, etc.

Quick comparison

You can compare two versions of the translation without registering an account.

1. Go to https://tqauditor.com and click "Compare files":

Tq.png

It will open the Quick comparison page.

2. Choose the translated and reviewed files, and click the "Update selected files" button:

Compare.png

Note: TQAuditor accepts bilingual files of different formats (Helium, XLF, XLZ, SDLXliff, TTX, TMX etc.). Click "Supported bilingual file types" on the "Upload files" page to see all the file formats TQA work with.

3. The Comparison report page will be displayed:

Big page.png

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Quick comparison details

You can delete the comparison report by clicking a corresponding button:

1 delete comparison.png

You may also upload files for a new comparison report by clicking "Upload files". An existing comparison report will be deleted.

2 upload files.png

Markup display

Markup display settings allow you to choose how tags will be displayed:

  • "Full" — tags have original length, so you can see data within:

1 full.png 1.png

  • "Short" — the contents of the tags are not displayed and you see only their position in the text:

2 short.png 2.png

  • "None" — tags are not displayed:

3 none.png 3.png

Units display

  • "All" — units with and without corrections are displayed:

1 all.png 1 all text .png

  • "With corrections" — only units with corrections are displayed:

2 with corrections.png 2. not all .png

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Register an account

You’ll need to register an account to benefit from the full functionality of the system, e.g. comparing many file pairs at once, classify mistakes, get the quality score of the translation, enable discussion between the translator and editor, and see the detailed reports of everything that happens with translation quality in your company.

[new version] To use the full functionality of the system, you have to register an account. It will allow you to add users to your company account, create projects and manage project participants, generate detailed reports, and set up the quality standard for your company.

1. Go to tqauditor.com and click "Sign up":

Sign up.png

2. Fill in the information, read Terms of Service and Privacy Policy, mark the checkbox, and click the "Submit" button:

Screenshot 2.png

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Add users

You can add users manually or import a users list from an Excel file.

Add users manually

1. To add a new user, go to Users → New user:

Add users.png

2. Fill in all the fields and click the "Create" button:

Eva apple.png

Note: only users with the marked "Can log in" checkbox can get the invitation email and complete registration, use the system and get email notifications. If the "Can log in" checkbox is unmarked, the invitation email will not be sent.

You may also edit user details by clicking the user's ID:

Screenshot 23.png

There are 4 roles in the system: translator, evaluator, manager, and administrator.

Import users from Excel

If you already have the list of users with their contact info, you can easily import it without the need to enter such information manually.

To do so, go to Users → Import from Excel:

Import from excel.png

For more detailed instructions on users import, please see the Import users from Excel page.

Note: only an account owner can import users from Excel.

When all users are added, you can start creating projects and managing project participants.

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Create project

1. Go to Projects → New project:

Projects.png

2. Enter the required information and press the "Create" button:

Create new project.png

3. To check the project details, select the ID number:

Prdoject ID.png

The manager can edit project details, download files, reassign project participants, clone or delete the project.

Project details.png

Note: only the evaluator can upload files.

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Create comparison report

After getting an email notification from the system the assigned evaluator has to compare the original and reviewed versions of a translation.

1. The evaluator uploads files:

1 ev upload files.png

2. When done, the evaluator can create the comparison report:

Create comparison reevport.png

3. Then the evaluator can start the evaluation whether with an automatic or manual word count.

Start evaluation (automatic word count)

If you select this option, the system will display randomly selected segments containing only corrected units for evaluation.

Click Start evaluation (automatic word count):

1 automaic.png

The evaluation settings can be configured:

  • "Skip repetitions" — the system will hide repeated segments (only one of them will be displayed)
  • "Skip locked units" — the "frozen" units will not be displayed (for example, this setting is used if a client wants some important parts of the translated text to stay unchanged).
  • "Skip units with match >=" — units with matches greater than or equal to a specified number will not be displayed.
  • "Evaluation sample word count limit" — this value is used to adjust how many segments for evaluation will be displayed.

Click "Start evaluation":

Start evaluation automatic world count.png

Start evaluation (manual word count)

If the word count given by the system does not correspond to the word count you want, you may manually enter the total word count before starting evaluation.

If this option is applied, all the corrected units will be displayed.

Click Start evaluation (manual word count):

2 manual.png

Enter the number of evaluated source words:

1. start evaluation.png

Quality evaluation

In this step, the project evaluator has to select the sample for the quality assessment and classify every correction by type and severity.

1. Click the "Add mistake" button:

1. 91.png

2. Add the information about the mistake and click "Submit":

2. mistake.png

The evaluator can add mistakes, edit existing mistakes and comments or delete them by clicking the corresponding buttons:

3. mistal.png

When the mistakes classification is done, the evaluator has to click "Complete evaluation", write an evaluation summary, and click the "Complete" button. Then, the translator will get a notification of evaluation completion and a quality assessment report.

Please note that any project participant can export the evaluation report.

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Complete evaluation

When all the mistakes are added and classified, click "Complete evaluation", write an evaluation summary, and click the "Complete" button. The translator will receive an email notification of quality evaluation completion and will be able to review the evaluation report.

1 complete evaluation.png

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Translator's review

Once the translator receives the email notification of сomparison report creation, they can review all the corrections made by the reviewer.

When the Evaluation report is created, the translator can review the mistakes classification.

If the translator agrees with the mistakes classification, they click "Complete project". The project and its evaluation score will be finalized at this stage:

Complete tr.png

If the translator does not agree with the mistakes classification, they can ask the evaluator to decrease a mistake severity. To do so, they click "Add comment" in the box of the mistake, write a comment clarifying the matter and click "Submit":

Misatake comment.png

Once the translator enters all the comments, they request the reevaluation.

Request reevaluation.png

Note: The ability to request the reevaluation (and how many times) depends on the account evaluation settings.

If the translator still does not agree, they can request arbitration (the corresponding button appears instead of "Request reevaluation"):

Arb.png

The arbiter will provide a final score that cannot be disputed.

Projects filters

You can use filters on the "Projects list" page.

1 f.png 2 fil.png

To sort the projects by the needed criteria, please click any column name highlighted in blue.

When the projects are sorted, you will see the arrow Line up arrow.jpg button next to the corresponding column name:

1.2 project list.png

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Reports

You can generate various reports in the system. Click the Reports menu on the top panel:

[new version] You can generate various reports. Click the Reports menu on the top panel

Reports.png

Users with the Translator role can access only their individual reports on their translations quality:

[new version] Users with the "translator" role can access only their individual translation quality reports.

Users with the Evaluator role can access their individual reports on their translations quality and their evaluations reports:

[new version] Users with the "evaluator" role can access their individual translation quality reports and evaluator reports:

Users with the Manager and Administrator roles can access all the available reports:

[new version] Users with the "Manager" and "Administrator" roles can access both their individual reports and other translators' and evaluators' reports.

The list of all available reports:

  • Average score reports:

Here you may see the average reports: per translator and per translator company, per evaluator and per evaluator company, per manager and per manager company, per specialization.

[new version]

Per translator

Per evaluator

Per manager

Per translator company

Per evaluator company

Per manager company

Per specialization

On this page, you will find information about every translator.

For more details, please see the Translator report page.

On this page, you will find information about every evaluator.

For more details, please see the Evaluator report page.

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System settings

You can change and set system values in the System menu:

[new version] You can adjust account settings and specify system values in the "System" menu:

System settings.png

Each of these menu screens is described below.

Account details

On the Account details page you can change the company name or delete the account by pressing the corresponding buttons:

Account details.png

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Clients

The Client menu contains two submenus.

Clients.png

  • Clients list — the list of your client where you can edit or delete them by pressing the corresponding buttons:

Cliednt list.png

Note: You can’t delete a client connected with projects. Just select the unneeded client by pressing "Edit" and uncheck the "Enabled" box. It will not appear in the drop-down list anymore.

  • New client — here you can add a new client by pressing the "Create" button:

New client.png

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Languages

The languages' menu contains two submenus:

Languages1.png

  • Languages list — here you may view, edit or delete your language pairs by pressing the corresponding buttons:

Langduages list.png

Note: You can’t delete a language connected with projects. Just select the unneeded language by pressing "Edit" and uncheck the "Enabled" box. It will not appear in the drop-down list anymore.

  • New language — here you can add a new language pair by pressing the "Add" button:

Add new language '.png

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Specializations

Specialization is a particular field that translation is focused on (an object of translation).

This menu screen contains two submenus. Each of them is described below.

1 spesial.png

  • Specializations list — here you may view, edit, and delete your specializations by pressing the corresponding buttons:

1 specializationfs.png

Note: You can’t delete specializations connected with projects. Just select the unneeded specialization by pressing "Edit" and uncheck the "Enabled" box. It will not appear in the drop-down list anymore.

  • New specialization — here you may add a new specialization by pressing the "Create" button:

New specializations.png

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Services

The services' menu contains two submenus:

Services1.png

  • Services list — here you can view, edit or delete services you provide by pressing the corresponding buttons:

Services list.png

  • New service — here you can add new services by pressing the Create" button:

New service.png

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Mistake severities

Mistake severity is the gravity of mistake.

Go to System → Mistake severities:

Mistake severties.png

This menu screen contains two submenus. Each of them is described below.

Mistakse severities list.jpg

Note: You can’t delete mistake severities connected with projects. Just select the unneeded mistake severity by pressing "Edit" and uncheck the "Enabled" box. It will not appear in the drop-down list anymore.

  • New mistake severity - here you may add a new mistake severity by pressing the "Create" button:

New mistake severties.png

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Mistake types

Mistake type is the kind of mistake. For example, Grammar, Punctuation, etc:

Mstake types.png

This menu screen contains two submenus. Each of them is described below.

  • Mistake types list - here you may view, edit, and delete the mistake types by pressing the corresponding buttons:

Mistcake types list.jpg

Note: You can’t delete mistake types connected with projects. Just select the unneeded mistake by pressing "Edit" and uncheck the "Enabled" box. It will not appear in the drop-down list anymore.

  • New mistake type - here you may add a new mistake type by pressing the "Create" button:

New mistake typ2e.png

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Quality standards

By default, the system has predefined quality standards, i.e. types of mistakes, penalty scores etc., but you can change them to define your own corporate quality standards.

For more detailed information, please see the Quality standard page.

Edit quality levels

Here you may see the list of default quality levels proposed by the system.

You can update, remove, and add new quality levels by pressing the corresponding buttons:

1quality.png

Note: You can’t remove quality levels connected with projects.

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Evaluation settings

On the Evaluation settings page you may define score limit, maximum evaluation attempts and default evaluation sample word count limit by pressing the "update" button:

Screeenshot 1.png

  • Score limit — the maximum score your translations can get.
  • Maximum evaluation attempts — here you may define, how many times translator may argue in discussion with evaluator. By default, translator may leave 3 comments. 2 times replies evaluator, but on the 3-rd time, arbiter replies and complete this discussion.
  • Default evaluation sample word count limit — here you may define the number of words for evaluation (the system offers 1000 words by default).

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Default time limits

On this page you may define evaluator/ translator/ arbiter time limit by pressing the "Update" button:

Default time limit.png

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Notifications

Here you can configure whether the system should send notifications of comparison reports creation to translators, and of projects completion to evaluators:

Email notifications.png

Enable or disable the corresponding notification, and press "Update" to save changes.

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License

On this page, you may see your license details:

License page.jpg

By pressing "Manage license" you can manage your license.


If any questions arise, please contact us.

Good luck!

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