Quality standard

To get more information on how the score is calculated, please check the "Quality score formula" page.

Quality standard page: cloud.tqauditor.com/system/qs

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Quality standard view

Go to "System" → "Quality standard":

You can change default quality standards so that they align with your corporate standards. Quality standard includes the score limit, mistake severities, mistake types, weight coefficients of mistake type scores, and quality levels:

Back to the "System" page.

Adjust your quality standard

Score limit

By default, the score limit is set to 100. Go to "System" —> "Evaluation settings" to change it:

Set the needed score limit and click the "Update" button:

You can also change a maximum number of evaluation attempts and a default evaluation sample word count limit on this page.

Note: if maximum evaluation attempts is set to 1, a translator will not be able to request the reevaluation.

Mistake severities

Go to "System" —> "Mistake severities" —> "Mistake severities list" to view and edit mistake severities:

Click "Edit" to change the name, score, and description of severity:

Make changes and click "Update":

Note: You cannot delete mistake severities in use, but you can disable them so that they are not displayed in the drop-down lists. Click "Edit", uncheck the "Enabled" checkbox, and click "Update":

Go to the "New mistake severity" page to create a new mistake severity:

Fill in the name, define a score, and click "Create":

Mistake types

Go to "System" —> "Mistake types" —> "Mistake types list" to view and edit mistake types:

Click "Edit" to change the name, description, and weight coefficient per specialization:

Make changes and click "Update":

Note: You cannot delete mistake types in use, but you can disable them so that they are not displayed in the drop-down lists. Click "Edit", uncheck the "Enabled" checkbox, and click "Update":

Go to the "New mistake type" page to create a new mistake type:

Fill in the name, description if needed, define score weight coefficients per specialization, and click "Create":

Mistake type score weight coefficients per specialization

Score weight coefficient of a mistake type is the gravity of a mistake expressed by an index. For example, a stylistic mistake made in a translation with the "Legal" specialization is more considerable than the same mistake in a translation with the "IT" specialization (a mistake with an index 1.2 impacts the score more than a mistake with an index 0.5).

Go to "System" —> "Mistake types" —> "Mistake types list" to view and edit score weight coefficients per specialization.

Click "Edit" to change score weight coefficients:

Make changes and click "Update":

Quality levels

Go to the "Edit quality levels" page to edit, remove, or add new quality levels:

By default, there are two quality levels, but you can add as many levels as needed:

Click "Add below" to add a new quality level:

Once the quality level is added, fill in the name, change the "Score to (<)" value, and click "Update". For example: