Translator user manual

Introduction

TQAuditor 3.04 is the system that evaluates and monitors translation quality and allows you to:

• compare unedited translation made by a translator with edited version received from an editor;

• generate a report about editor’s corrections;

• classify each correction by mistake type and severity, thus allowing to get the translation quality evaluation score with a maximum 100 points;

• ensure anonymous communication between a translator and an editor regarding corrections and mistakes classification;

• automate a process of maintaining the evaluation project;

How to accept invitation

1. The translation agency you cooperate with adds your account into the system. You receive an invitation email.

2. Accept the invitation by clicking the link in the received letter:

3. The following window appears:

Choose your own username and password, confirm the password, accept the Privacy policy and Terms of service (to read them, click the corresponding links highlighted in blue) and press"Submit".

4. Your account will be created.

My profile settings

On the My Profile page you can update your personal information and change password.

To do so, go to the My profile menu:

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Get started with a translator account

There are several main menus that you need to focus on:

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• Quick compare — here you can compare two versions of translated files in the system.

• Projects — here you can find the list of projects.

• Reports — here you can find your reports.

• System — here you can find the Quality standard of the company you cooperate with.

Quick compare

You can compare two versions of translated files in the system.

Click Supported bilingual file types to see the file formats TQA work with.

Press the "Upload selected files" button.

The comparison report will be created, where you can see the editor’s amendments highlighted with color, and different filters to simplify your work.

More details here .

Mistake discussion

After you receive the email with translation quality evaluation, follow the project ID link in your email:

And do the following actions:

1. View the Comparison report. Look through all the corrections made by the evaluator:

2. Go to the Evaluation report:

3. Look through classification of each mistake.

4. If you agree with classification of all the mistakes, press "Complete project":

The project and its evaluation score are finalized at this stage. If you do not agree with classification of some mistakes, do the following actions.

5. Press "Add Comment" in the box of the mistake that you do not agree with and enter it by clicking "Submit":

6. When you have entered all the comments, send the project for reevaluation by pressing "Request reevaluation":

7. The project will be sent to the evaluator, who will review your comments.

If they are convincing, the evaluator will change the mistake severity in your favor.

You will receive the reevaluated project. You are able to send this project for reevaluation one more time.

8. If you have not reached agreement with the evaluator, you can send the project to the arbiter by pressing "Request arbitration" (it appears instead of "Request reevaluation"):

9. The arbiter will provide a final score that cannot be disputed.

Reports

To check your translator report go to Reports ⇾ Translator report

Here you can find different charts and diagrams:

• Score dynamics
• Monthly average score dynamics
• Projects by specialization
• Mistakes by type
• Mistakes by severity

On the pictures below, you can see some examples of the reports:

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Quality standard

To check the quality standard of the company you cooperate with, go to Settings ⇾ Quality standard

Here you can find:

• Score limit and Mistake severities:

• Mistake types:

• Mistake type score weight coefficients per specialization:

• Quality levels