Quality standard
To get more information on how the score is calculated, please check the "Quality score formula" page.
Quality standard page: cloud.tqauditor.com/system/qs
Contents
Quality standard view
Go to "System" → "Quality standard":
You can change default quality standards so that they align with your corporate standards.
Back to the "System" page.
Adjust your quality standard
Score limit
By default, the score limit is set to 100. Go to "System" —> "Evaluation settings" to change it:
Set the needed score limit and click the "Update" button:
You can also change a maximum number of evaluation attempts and a default evaluation sample word count limit on this page.
- Note: if maximum evaluation attempts is set to 1, a translator will not be able to request the reevaluation.
Mistake severities
Go to "System" —> "Mistake severities" —> "Mistake severities list" to view and edit mistake severities:
Click "Edit" to change the name, score, and description of severity:
Make changes and click "Update":
- [new version] Note: You cannot delete mistake severities in use, but you can disable them so that they are not displayed in the drop-down lists. Click "Edit", uncheck the "Enabled" checkbox, and click "Update":
Go to the "New mistake severity" page to create a new mistake severity:
Fill in the name, define a score, and click "Create":
Mistake types
Go to "System" —> "Mistake types" —> "Mistake types list" to view and edit mistake types:
Click "Edit" to change the name, description, and weight coefficient per specialization:
Make changes and click "Update":
- [new version] Note: You cannot delete mistake types in use, but you can disable them so that they are not displayed in the drop-down lists. Click "Edit", uncheck the "Enabled" checkbox, and click "Update":
Go to the "New mistake type" page to create a new mistake type:
Fill in the name, description if needed, define score weight coefficients per specialization, and click "Create":
Mistake type score weight coefficients per specialization
- [new version] Score weight coefficient of a mistake type is the gravity of a mistake expressed by an index. For example, a stylistic mistake made in a legal translation is more considerable than the same mistake in an IT translation (a mistake with an index 1.2 impacts the score more than a mistake with an index 0.5).
Go to "System" —> "Mistake types" —> "Mistake types list" to view and edit score weight coefficients per specialization.
Click "Edit" to change score weight coefficients:
Make changes and click "Update":
Quality levels
Go to the "Edit quality levels" page to edit, remove, or add new quality levels:
By default, there are two quality levels, but you can add as many levels as needed:
Click "Add below" to add a new quality level:
Once the quality level is added, fill in the name, change the "Score to (<)" value, and click "Update". For example:
