Difference between revisions of "Frequently Asked Questions"

Revision as of 10:45, 4 June 2020

How to accept invitation

1. The translation agency you cooperate with adds your account into the system. You receive an invitation email.

2. Accept the invitation by clicking Accept the invitation link in the received letter:

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3. The following window appears:

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Choose your own username and password, confirm the password, accept the Privacy policy and Terms of service (to read them, click the corresponding links highlighted in blue) and press"Submit".

4. Your account will be created.

Back to the table of contents.

How can I reset my password or remember my username

1. First and foremost, you need to log out of any accounts

2. Go to https://cloud.tqauditor.com/site/request-password-reset, enter your email and press "Send":

Or from the Log in page press request password reset:

The system will send you the password reset links to all your accounts.

3. Check your email for further instructions.

If you have several accounts, click on the corresponding link (or copy it to a web browser) to reset the password for the account you need:

4. It will open the Reset password page.

Enter your new password and press "Save":

5. You'll be logged into your account automatically and redirected to the My profile page.

If it also happened that you forgot your username, you can find it on this page as well:

Note: Be careful to use the right username to enter into the correct account.

Where I can find Changetracker?

We completely stopped ChangeTracker development and do not support the tool anymore.

ChangeTracker has developed into a new online TQAuditor system which we recommend to start using.

If you don't want to register on TQAuditor, you can use the "Quick compare" function.